B2B
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+8801711886187
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Returns & Refunds
Return Policy
- You can return any product within 7 days of delivery if it’s unused and in its original packaging.
- Ensure that the product is not damaged or tampered with.
Refund Process
- Once we receive the returned product and inspect it, the refund will be processed within 5–7 business days.
- Refunds are credited to the original payment method.
Non-Returnable Items
- Personal care items once opened, perishable goods, and gift cards are non-returnable.
- Customized or made-to-order products cannot be returned.
How to Initiate a Return
- Go to 'My Orders' in your account and select the product you want to return.
- Click on 'Return' and follow the instructions.
- Our support team will guide you for pickup or drop-off options.